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  Database Management Services
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Database is the backbone to your business and web applications. You certainly require the knowledge from a database expert to support you. With years of experience in database management and support, we have the technical expertise and infrastructure to ensure optimal database service availability. Our staff of certified system administrators take a proactive ˇ§problem avoidanceˇ¨ approach to assuring your application availability and data integrity. We will help you confront a full range of database issues from trouble-shooting, performance optimizations and upgrades to capacity planning. Our services include the following datbase.

Oracle Database

We provide a complete portfolio of professional services on Oracle database include design, consultancy, implementation, upgrade, data migration, clustering, backup, restoration, recovery and on-going technical support.

1. Oracle Implementation

Scope of work

  • RAC installation

  • Data Guard installation

Customer Benefits

  • Use professional advices and proven methodologies
  • Leverage our extensive technical expertise
  • Optimize data protection and availability

2. Oracle Upgrade and Data Migration

Scope of work

  • Oracle software Upgrade for version 9i, 10g or 11g
  • Create brand new database
  • Migrate data to a newer version within or across different OS platform

Customer Benefits

  • Extended application life to avoid obsolescence and de-support of older versions
  • Proven methodology and enhanced performance

3. Backup, Restoration and Recovery

Scope of work

  • Implement backup strategy and perform restoration
  • Restoring backup files to replace damaged files
  • Restore to any point in time within the last 31 days in production and development environments
  • Perform annual recovery test which includes bringing back offsite tapes and restoring databases

Customer Benefits

  • Protecting data from corruptions, hardware failures and data failures
  • Ensure a valid backup for emergence
  • Proven procedure and methodology are used
  • Full documentation for easy follow

4. Design and Consultancy

Scope of work

  • Keep track Oracle capacity planning and database growth
  • Database performance analysis
  • Oracle response time, performance and Oracle security auditing
  • Parameters tuning and SQL tuning

Customer Benefits

  • Analyze of alert and system log to identify existing & potential problem
  • Monitoring system healthiness
  • Improve the performance

5. On-going Technical Support

Scope of work

  • Phone & remote access support
  • On-site support

Customer Benefits

  • Connect the system remotely to provide prompt response and save money
  • Guaranteed service level with 4 hour response time to address problems for 24 hours a day, 7 days a week
  • Onsite service in critical situations

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Microsoft SQL Database

We are Microsoft Certified Partner and have years of experience for the support of Microsoft solutions. Our staff of certified system administrators ensure your applications and database are always available and that the integrity of your data is protected.

SQL Server database services include:

  • Installation and Configuration
  • Administration
  • Backup
  • Trouble-shooting
  • Monitoring
  • Maintenance and support

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MySQL Database

We provide customers with support for MySQL database and management. Whether you will manage all aspects of your MySQL database or are looking for a partner to support your solution for you, we can help.

MySQL database services include:

  • Installation and Configuration
  • Administration
  • Backup
  • Trouble-shooting
  • Monitoring
  • Maintenance and support

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Enquiry

To know more details about our database management services, please contact us at (852) 3106 5109 or sales@tech-21.com.hk

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