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Database is the backbone to your
business and web applications. You certainly require the knowledge
from a database expert to support you. With years of experience in
database management and support, we have the technical expertise and
infrastructure to ensure optimal database service availability. Our
staff of certified system administrators take a proactive ˇ§problem
avoidanceˇ¨ approach to assuring your application availability and
data integrity. We will help you confront a full range of database
issues from trouble-shooting, performance optimizations and upgrades
to capacity planning. Our services include the following datbase.
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Oracle Database
We provide a complete portfolio of professional services on
Oracle database include design, consultancy, implementation,
upgrade, data migration, clustering, backup, restoration, recovery and on-going
technical support.
1. Oracle Implementation
Scope of work
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RAC installation
- Data Guard installation
Customer
Benefits
- Use professional advices and proven methodologies
- Leverage our extensive technical expertise
- Optimize data protection and availability
2. Oracle Upgrade and Data Migration
Scope of work
- Oracle software Upgrade for version 9i, 10g or 11g
- Create brand new database
- Migrate data to a newer version within or across different
OS platform
Customer
Benefits
- Extended application life to avoid obsolescence and
de-support of older versions
- Proven methodology and enhanced performance
3. Backup, Restoration and Recovery
Scope of work
- Implement backup strategy and perform restoration
- Restoring backup files to replace damaged files
- Restore to any point in time within the last 31 days in
production and development environments
- Perform annual recovery test which includes bringing back
offsite tapes and restoring databases
Customer
Benefits
- Protecting data from corruptions, hardware failures and data
failures
- Ensure a valid backup for emergence
- Proven procedure and methodology are used
- Full documentation for easy follow
4. Design and Consultancy
Scope of work
- Keep track Oracle capacity planning and database growth
- Database performance analysis
- Oracle response time, performance and Oracle security
auditing
- Parameters tuning and SQL tuning
Customer
Benefits
- Analyze of alert and system log to identify existing &
potential problem
- Monitoring system healthiness
- Improve the performance
5. On-going Technical Support
Scope of work
- Phone & remote access support
- On-site support
Customer
Benefits
- Connect the system remotely to provide prompt response and
save money
- Guaranteed service level with 4 hour
response time to address problems for 24 hours a day, 7 days a
week
- Onsite service in critical situations
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Microsoft SQL Database
We are Microsoft Certified Partner and have years of
experience for the support of Microsoft solutions. Our
staff of certified system administrators ensure your applications
and database
are always available and that the integrity of your data is
protected.
SQL Server database services include:
- Installation and Configuration
- Administration
- Backup
- Trouble-shooting
- Monitoring
- Maintenance and support
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MySQL Database
We provide customers with support for MySQL database and
management. Whether you will manage all aspects of your MySQL
database or are looking for a partner to support your solution for
you, we can help.
MySQL database services include:
- Installation and Configuration
- Administration
- Backup
- Trouble-shooting
- Monitoring
- Maintenance and support
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Enquiry
To know more details about our database management services,
please contact us at (852) 3106 5109 or
sales@tech-21.com.hk
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