Microsoft Technical Services
We are the certified partner of Microsoft and we provide wide range of technical services to ensure your Microsoft based infrastructure is scalable and reliable to meet your growing business demands.

Our proven technical expertise provide customers the reassurance that they can rely on a single partner to provide a broad understanding of Microsoft based solutions. Our Microsoft technical services include the following areas :

Active Directory Upgrade & Migration Services

Microsoft's latest server platform - Windows Server 2008 offers a wide variety of new features and deployment considerations which allow customers a great deal of flexibility on how they design their Active Directory environments. It provides a number of opportunities to leverage the Windows infrastructure to replace functionality that has been traditionally offered by 3rd party solutions, helping to reduce IT complexity and costs.

Whether you are upgrading to the latest Windows Server 2008 from an earlier Windows version, or migrating your Novell infrastructure to Windows, our technical consultants are able to assist with planning and migration services, as well as provide on-site training to ensure your staff is adequately prepared to manage the new environment.


Exchange Upgrade & Migration Services

With the introduction of Exchange Server 2007, Microsoft has released a messaging platform that builds on the success of Exchange Server 2003 and provides a number of new and enhanced feature sets, including vastly improved consolidation options to help minimize Total Cost of Ownership.

Whether you are upgrading from Exchange Server 2000/2003 or from other platforms such as Lotus Domino or Novell GroupWise, our technical consultants have the expertise to ensure that the migration is smooth and seamless and minimizes any risk to your company.

  • Service Scope of Work : Upgrade from Exchange 2000 or 2003 to Exchange 2007 or 2010


Microsoft Office Communications Server (OCS)

Microsoft's recent introduction of Office Communications Server 2007 has launched it into the realm of Unified Communications, allowing users to leverage corporate based IM/Presence as well as on-premise Audio, Video and Web Conferencing services. These solutions allow for integration into traditional telephony infrastructures to help customers reduce cost around cell phone, long distance and travel and lodging as well as provide enhanced communication and collaboration within teams, and with partners and customers by providing on-premise conferencing options that help eliminate the costs traditionally associated with these options.

Our technical consultants have the experience to help customers in planning and deployment of OCS, training and adoption methodologies, as well as in helping our customers to identify the areas for cost reduction.


Email Archiving for Microsoft Exchange

As the volume of e-mail continues to grow within organizations, the need to systematically archive this information has become a growing priority. Archiving can provide users a better e-mail experience by freeing up space inside a user's mailbox for better performance. Archiving also helps the organization better address compliance and legal electronic discovery requirements by making e-mail easier to manage and search. To address these needs, Exchange Server 2010 now features new archiving capabilities that combine with other enhanced mailbox management features, including advanced, multi-mailbox search, legal hold and granular retention polices to provide a comprehensive solution. Easy-to-use and deploy, this built-in functionality helps organizations reduce reliance on separate archiving solutions and simplify legal and compliance processes.

  • Service Scope of Work : Archiving with Microsoft Exchange Server 2010, Symantec Enterprise Vault 


Microsoft Office SharePoint Server (MOSS)

As volumes of information grow within organizations, effective means of collecting, categorizing and disseminating this information to employees, partners and customers in a secure, reliable fashion becomes more and more important. Whether the objective is to improve collaboration, enhance communication, or reduce duplication of effort, SharePoint provides a solid foundation for organization's to consolidate their intellectual property in a centralized repository, with granular control over who has permission to read, modify or print individual items.

We offer a complete range of services around SharePoint, from the infrastructure design and deployment, through web development tasks to help differentiate your organization both internally and to the world.


Security Solutions & Identity Management

Microsoft offers a wide range of products that assist with Security as well as Identity and Access Management. These products include ISA Server, Identity Lifecycle Management (ILM) as well as Rights Management Services (RMS), Certificate Services and Federation Services which leverage Windows Server technology to lock down file usage permissions both within your organization, and with trusted partners.

These solutions offer a variety of options to both secure your data, as well as to ensure that IT can centrally manage your user's ability to access corporate data, even in environments which maintain multiple user directories. For customers who require enhanced security and user management, We are there to work with you to help ensure your environment is as secure as possible.


Microsoft SQL Database

As Microsoft further expands and enhances its portfolio of product offerings, SQL Server has become the backbone of many of Microsoft's enterprise applications. With more and more applications dependent on a solid SQL backend infrastructure, the ability to design and build reliable and scalable SQL farms has become critical to organizations.

While many organizations have SQL administrators who can manage SQL servers and farms, few have the expertise to plan and build the infrastructure leveraging Microsoft Best Practices, or who can provide Health Checks to the SQL environment.

Our technical consultants have the necessary skills to help organizations address the issues around SQL Server upgrades and deployments, migration of SQL to new hardware, or providing Health Check services to help ensure your SQL environment is running optimally.

  • Service Scope of Work : Design, Plan, Implement, Configure, Administrate, Upgrade, Migrate, Health Check, Fine Tune, Trouble-shoot & Onsite Technical Support
  • Our Certification : MCDBA (SQL 2000), MCTS (SQL2005), MCITP (database administrator)


System Center Solutions

For years customers have relied on Microsoft's Systems Management Server (SMS) and Microsoft Operations Manager (MOM) to both manage and monitor their environments. Microsoft's latest versions of these products have been rebranded under the System Center family, and provide large improvements on their predecessors.

System Center Configuration Manager (SCCM), formerly SMS, and System Center Operations Manager (SCOM), formerly MOM are now joined by new members to the System Center family, including Virtual Machine Manager, Data Protection Manager, and Microsoft Application Virtualization (App-V), formerly SoftGrid, to offer a wide range of data management and monitoring options for customers.

These new System Center applications provide increased functionality and complexity, and offer a level of integration and co-existence that often require specialized personnel to help customers to understand how to make the best decision for their unique environments.  We have the technical expertise to help customers to implement these solutions in the most effective manner.


Windows 7 Upgrade

  • Service Scope of Work : Upgrade from Windows XP or Vista to Windows 7


Windows Terminal Services

  • Service Scope of Work : Upgrade from Windows 2000 Terminal Services to Windows 2003/2008 Terminal Services


Microsoft Training

  • Service Scope of Work : Standard or tailored Microsoft training



For any enquiry, request for demonstration or consultancy, please contact us at (852) 3106 5109 or email to sales@tech-21.com.hk