|In today's fast-paced
business environment, having the ability to quickly respond to
change and opportunity is a competitive advantage. Businesses depend
on IT systems more than ever, and being able to rapidly deploy new
technology can improve ROI and lower IT cost structures.
Advanced technologies, such as virtualization with blades and
storage area networks (SANs), can deliver substantial efficiency,
performance, and cost benefits. Many IT departments need expertise
to deploy new technologies but lack the staff or the time and money
to get their staff trained sufficiently to enable them to realize
IT services can help businesses get more value from their IT
teams and systems. However, most IT service options available today
require businesses to purchase predefined service packages. That
makes sense when you require specific system availability levels.
But sometimes, you need additional flexibility to customize services
to address the unique needs of your environment.
IT departments are being driven by business to show rapid ROIs.
To accomplish this, they must be able to implement IT solutions
quickly and efficiently, and streamline the associated processes and
HP offers you a scalable, customizable proactive, and reactive
support solution to fit your business requirements.
Select what works for you ¡X your package
HP Proactive Select is a flexible way to purchase proactive
services. You simply purchase a Proactive Select service package
that includes credits, and you can choose the necessary services
from a menu.
Each service activity requires a set number of credits for
redemption. There are three core packages to select from:
Select 30 service credits
Select 60 service credits
Select 180 service credits
Proactive Select Credits (for adding additional services)
Each Proactive Select package provides:
An assigned account support manager (ASM) focused on technical
and operational improvement specific to your business environment.
The ASM is responsible for and assists with the following
- Service activity selection and initiation
- Proactive delivery planning
- Delivering services or engaging resources for delivery
- Delivery review
Proactive service credits that can be redeemed for service
activities of your choice. Proactive Select may be coupled with the
appropriate HP hardware and software support. Choose from a broad
range of services to meet your business needs.
Manage your IT environment effectively
- Accelerate return on investment (ROI) of your technology
- Gain access to technical expertise and outstanding practices
- Enjoy cost-effective, flexible services
What Proactive Select can provide you
Here is a sample of the service activities that are available
through HP Proactive Select Service:
- Blade Technology Assessment
- Blade Toolset Assessment
- Virtualization Performance Audit
- Firmware and Patch Analysis
- SAN Supportability Assessment
- Storage and SAN Firmware and Software Analysis and
- Power and Cooling Assessment
- IT Service Management Quick Assessment
- System Health Check
- Security Quick Assessment
- Performance Analysis for SAP Systems
- Support Planning and Review Meetings
- Education Credit
Please click the following links to download service menu and
data sheet for more detail information about this service.
For any enquiry about this service, please contact us at
(852) 3106 5109 or email to